Frequently Asked Questions
Everything you need to know about Knog high-performance sports gear.
How long does shipping take for domestic orders?
Standard domestic shipping typically takes 3-5 business days. Express options are available at checkout if you need your gear sooner for an upcoming event.
What is your return policy for sports equipment?
We offer a 30-day return policy on all unused items in their original packaging. Please ensure tags are attached and the product shows no signs of outdoor use.
Do Knog products come with a warranty?
Yes, all Knog hardware and accessories are covered by a 2-year limited warranty against manufacturing defects to ensure your performance never suffers.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and interest-free installment plans through Klarna or Afterpay.
Can I track my order in real-time?
Absolutely. Once your order ships, you will receive an email with a tracking number and a link to our tracking portal to monitor your delivery status.
Are your products suitable for extreme weather conditions?
Our gear is rigorously tested for durability. Most of our sports electronics and apparel are rated for water resistance and extreme temperature fluctuations.